Visitor
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1 Message
Peacock not working
I'm trying to log into peacock and it says it's already associated with another account. I only have this account and the email is [Edited: "Personal Information"]. I did move recently
Visitor
•
1 Message
I'm trying to log into peacock and it says it's already associated with another account. I only have this account and the email is [Edited: "Personal Information"]. I did move recently
XfinityMarshante
Official Employee
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1.4K Messages
9 hours ago
Hello, thank you for taking the time to leave a post. We kindly ask customers not to include personal information in public posts to protect their privacy and security. As a reminder, sending unsolicited Direct Messages to Official Xfinity Community Forum Employees is a violation of our Forum Guidelines. In the future, please post your question in the most appropriate public board. If additional account-specific information is needed, we will invite you to send a Direct Message.
Sorry to hear you're having trouble accessing your Peacock subscription. I can certainly understand how frustrating that is when you're ready to enjoy your favorite shows and are unable to access the service. Have you tried unlinking your Peacock account? You can do so by visiting xfinity.com/yoursubscriptions. Once there, select Help & More Info, then choose Unlink Peacock Account.
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