MClee's profile

Visitor

 • 

1 Message

Saturday, September 28th, 2024 11:58 PM

Peacock No Longer Free?

I have greatly utilized my free Peacock subscription I received since becoming an Xfinity internet subscriber. I even used it yesterday. Today I opened the Peacock app and tried to click on the Notre Dame game— it said subscription needed! But I watched Notre Dame on here two weeks ago! Then I tried clicking on other shows and it told me the same thing! I logged out, then logged back in with the Comcast email I used to sign-up for Peacock. It still doesn’t work. Can someone please help me?! It was a huge perk to me signing up with Xfinity!

Official Employee

 • 

1.6K Messages

21 days ago

Thank you for reaching out to us @MClee! There is a known issue that is causing some customers to have this issue when trying to access Peacock Content. For troubleshooting purposes, could you please sign in to your primary username on the account and use this link here to reactivate Peacock?

forum icon

New to the Community?

Start Here