Visitor

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1 Message

Sunday, August 23rd, 2026 11:19 PM

Peacock issue

My Xfinity account shows Peacock as Activation Required, but when I click Activate, Peacock says ‘Your Xfinity account is already linked to another Peacock account.’ I need the existing Peacock/Xfinity link cleared so I can activate Peacock

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Expert

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120.2K Messages

43 minutes ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.1K Messages

19 minutes ago

Thank you very much for reaching out to our team here about that issue with getting the Peacock subscription activated. If you are not able to get that activated through the https://www.xfinity.com/yoursubscriptions site I will be happy to assist you from here. 

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