Peacock activation

I am a Platinum Xfinity member who had Peacock access.  I recently switched Xfinity services and now my Peacock account shows I no longer have a Peacock subscription.  When I log into my Xfinity account, there is a box "You have subscriptions that require activation" with a "Activate Now" link.  When I click on the link, it takes me to another page with a purple box "Manage streaming apps."  When I click on that link, it takes me back to the previous "Activate Now" link, in an endless loop back and forth.  Any suggestions to be able to watch Peacock?