Visitor
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2 Messages
Peacock Activation
When I select "Activate" with regards to Peacock, a pop-displays, saying: "Something unexpected happened. Please close this pop up and try again. If the problem persists, try again later." I've been trying for several days now. Could someone assist me please?
XfinitySean
Official Employee
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865 Messages
4 hours ago
Hi there user_dir8tq, we appreciate you joining us here in the community forums! There's a lot of great content that comes with Peacock Premium, so I apologize that you're running into issues activating your account! For clarification, was this offer included with your Xfinity Membership tier, 1 Gig+ internet subscription, or Xfinity StreamSaver?
Also, have you already tried clearing the cache and cookies or using incognito mode before attempting the process with the Primary user ID for the account?
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user_dir8tq
Visitor
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2 Messages
4 hours ago
It is Xfinity Gig+ internet. I will try incognito mode.
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