Visitor

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4 Messages

Friday, July 24th, 2026 3:29 PM

Peacock Activation

I received an email to activate my Peacock Premium as part of my Platinum membership. When I go to activate at https://www.xfinity.com/yoursubscriptions it does not show up. Following the help links just brings me back to the original link.

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Official Employee

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1.4K Messages

4 hours ago

Hi there @user_u8sf2u have you tried following the steps outlined here to activate Peacock 

https://www.xfinity.com/support/articles/peacock-premium-offers?langtarget=es

Visitor

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4 Messages

Yes, I just end up back where I started. I see this screen with nothing to activate.

Also, your link switches the website language to Spanish.

Official Employee

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323 Messages

@user_u8sf2u Okay, Thanks for the update how long ago did you get the email?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

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4 Messages

I got the email yesterday, but it does look like a reminder email and there was an earlier email sent on 6/2/26.

(edited)

Official Employee

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323 Messages

@user_u8sf2u It may be outside the window for activation, are you able to do a search in your email to check when you originally got it? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

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4 Messages

I believe the original email was sent on 6/2/26 but I must have missed that one at the time. Can you re-activate the window?

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