Visitor

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3 Messages

Monday, March 9th, 2026 8:42 PM

Peacock activation

I’ve tried for 2 years now to get it to activate. No luck. If someone actually gets it to work please let us know how. 

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Official Employee

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519 Messages

2 hours ago

Hey there, user_bazfiv, thanks for stopping by our community forums! I'm sorry that you haven't been able to activate your Peacock account for so long. Our team will do everything we can to help! To get a better idea of what you're running into, is this Peacock offer included with your internet plan, Xfinity Membership tier, or StreamSaver? Also, do you receive any specific errors when trying to activate through xfinity.com/yoursubscriptions or xfinity.com/activate-peacock?

(edited)

Visitor

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3 Messages

That Streamsaver [Edited: "Profanity"]

(edited)

Official Employee

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519 Messages

Thanks for clarifying, user_bazfiv, that helps! In that case, is Peacock listed when you navigate to xfinity.com/yoursubscriptions, or do you get stopped by a particular error message or code when trying to go through xfinity.com/activate-peacock?

 

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Visitor

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3 Messages

Does not work. Has not worked and doesn’t look like it will ever work 

Official Employee

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519 Messages

I understand, and we want to figure out exactly why it's not working. That's why I ask whether or not it's appearing on the "Your Subscriptions" page or throwing an error when trying to go through activation. The more info we have, the more we can help!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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