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user_2pvetf
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Originator

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3 Messages

Saturday, October 25th, 2025 10:23 PM

Peacock activation issues

I am having issues trying to activate my Peacock subscription. When I click on the link to activate Peacock, it does not load up the Peacock activation setup. Please advise. 

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1 month ago

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XfinityVictor

Official Employee

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1.8K Messages

1 month ago

 

user_2pvetf Hello, I am sorry you are having issues activating Peacock. Have you tried the steps mention on this link https://www.xfinity.com/support/articles/peacock-premium-offers?

 

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user_2pvetf

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@XfinityVictor​ Yes, many times. When I go there, it does not list my Peacock subscription to activate it.

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1 month ago

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XfinityMartyR

Official Employee

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2.7K Messages

 

user_2pvetf We can take a closer look for you, please send us a direct message. 
 
 
 
 
 
 
 
 
 
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 month ago

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user_shyotk

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1 Message

1 month ago

I also cant get peacock activated

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XfinityJohnG

Official Employee

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2.3K Messages

Thank you for reaching out to our team here. If the https://www.xfinity.com/activate-peacock link is not working we will be happy to look further into that. Are you activating that through the rewards redemption or for the internet speed offer?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

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