Peacock Activation Issues

I have been having trouble activating my Peacock Premium subscription since I moved to my new address. I have done everything I can find on the web and in the chats, but nothing works. My Peacock account sign in has not changed. The only thing that changed when I moved was my account number. 

When I transported my Xfinity equipment to the new address everything was working just fine. When I finished moving in, I logged on to Xfinity and started the move from 'xfinity.com/move' and that is when everything stopped working.

After several chats and professional visits I ended up with a new plan I did not want that took away my access to HBO, Cinemax, Showtime, and Peacock. It looks like I could not get back the plan I had which appears to still be associated with my old address and account number. My account login is associated with my current account and past account and next month it will be a year since I been trying to resolve this discrepancy. 

The quality of my service is poor. I cannot access my equipment via the app most times. I have to reboot my TV boxes and modem at least twice a month to resolve connection issues and network slowdowns.

The cost of the service is too high for me to continue using this service where I can find no one within Xfinity that can resolve my persistent issues that has nothing to do with the lines and equipment in the apartment. Part of the issue is that customer service works on quotas rather than quality. Unless someone there is willing to take the time to look into my accounting and equipment assignment issues there will never be a resolution.

I also been looking for an email address to send in my grievances specific to my account which looks like it has been removed.

With the limit time I have. I don't have the time to consistently go over my issues over and over again with a different customer service representative. 

I don't even know what category I need to use since my issues are vast.