Visitor

 • 

1 Message

Monday, August 3rd, 2026 1:50 AM

Peacock activation issue

I can’t active my new peacock premium offer because I had an old one linked to my Xfinity account.

Oldest First
Selected Oldest First

Official Employee

 • 

2K Messages

2 hours ago

Hello @user_m47u1t Thanks for reaching out to us. If you are getting the error message that your email is linked to another account you will need to reach out to Peacock to have them unlink it. Once unlinked you should be able to redeem the new offer. 

Expert

 • 

119.8K Messages

2 hours ago

The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section. 

forum icon

New to the Community?

Start Here