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3 Messages

Monday, June 1st, 2026 11:50 PM

Peacock activation for diamond member

Hello, I have tried to activate my free subscription to Peacock because I am a Diamond customer.  When I log in and look at redeemed benefits under membership benefits it shows that I have redeemed peacock  and need to go to the stream store to activate.  I click the link to the stream store and then it says I have one benefit to redeem but when I click that it says I don’t have anything.  This is the third time I have tried to do this without any luck.  

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Official Employee

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2.6K Messages

23 hours ago

Hello user_8304b1 thanks so much for taking the time to reach out to us here on our Xfinity Forums with these questions on Peacock Premium! As a Diamond-level Xfinity Membership customer (Thank you so much for 10+ years of tenure!😀) you are eligible for Peacock Premium on us! When navigating on the Xfinity Your Subscriptions page, are you seeing Peacock as already active? It's very common for customers to have Peacock already under different promotions. 

 

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