Visitor
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1 Message
Peacock Activation Error
Have only used Peacock through Xfinity as a Platinum benefit. Peacock is now showing that I have no subscription. I try to activate it through this link: https://www.xfinity.com/yoursubscriptions. However, it keeps giving me this error when attempting to sign into Peacock: PPG_0017
XfinitySeth
Official Employee
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1.1K Messages
16 hours ago
Hello! I appreciate you being a member of our community with your post, and we'll definitely help you get your Peacock benefit back 👍 Thanks so much for the amount of time you've spent with us to earn your Platinum Xfinity Membership status! If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we can definitely verify the status of your Peacock subscription.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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