Peacock Activation Error: " This information is unavailable at this moment" on New Gigabit Account

Hello, I opened a brand-new gigabit account over a month ago using the same email/login from my previous account at my old address. Under "Your Subscriptions" my Peacock Premium tile is stuck showing "This information is unavailable at this time". 

I already had an agent run an account refresh, cleared my browser cache/used incognito and used a secondary Manager Id on the new address, none of which resolved the issue. It appears my Xfinity ID still has a conflict with my old address or the Peacock offer didnt properly attach to my new plan . Could an official specialist help me get this sorted out? Thank you!