user_fz94wj Hello! Thank you for reaching out to us here on our Community Forum. Typically, a payment is attempted twice. If you have any questions on why the payment was rejected, we suggest contacting your bank.
Hello @Ricky_D, Thanks so much for taking a moment out of your day to leave a comment on our community forum and we would be happy to help. If you go into your Xfinity App and then click on "Account" and then on "Billing Details" and then scroll down to "Upcoming Payments". Hope that helps!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Great question @user_ab5229 I am sorry to hear your debit card was compromised. That has happened to me too! Check the link: https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments to manage your payment methods.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityBenjaminM
Official Employee
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2.4K Messages
7 months ago
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Ricky_D
Visitor
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1 Message
4 months ago
When is my scheduled payment going to process Can't find it on the site
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user_ab5229
Visitor
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3 Messages
3 months ago
My debit card has been hacked, I want to pay my bill with my checking account. How can I accomplish this?
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user_ab5229
Visitor
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3 Messages
3 months ago
My debit card has been hacked. I want to pay my bill with my checking account.
How do I do this?
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user_ab5229
Visitor
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3 Messages
3 months ago
I want to pay my internet bill, but my debit card has been hacked, so I would like to pay with my checking account. How do I do this?
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