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Sunday, February 9th, 2025 3:59 AM

Payments

If a payment gets rejected by my bank how many times does Comcast retry payment?

Official Employee

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2K Messages

3 months ago

 

user_fz94wj Hello! Thank you for reaching out to us here on our Community Forum. Typically, a payment is attempted twice. If you have any questions on why the payment was rejected, we suggest contacting your bank.

 

Visitor

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1 Message

12 days ago

When is my scheduled  payment going to process Can't find it on the site

Official Employee

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1.7K Messages

Hello @Ricky_D, Thanks so much for taking a moment out of your day to leave a comment on our community forum and we would be happy to help. If you go into your Xfinity App and then click on "Account" and then on "Billing Details" and then scroll down to "Upcoming Payments". Hope that helps! 

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