U

Visitor

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1 Message

Tuesday, June 17th, 2025 3:06 PM

Payment

I made arrangements for my payment and you suspended without notice 

Official Employee

 • 

4.2K Messages

2 days ago

Hi user_koqi7c! Thanks for taking the time to reach out on our Xfinity Forum regarding this payment arrangement/suspended service. If you successfully set up a payment arrangement, we can absolutely take a look at restoring your services. To better look into this for you, please send us a Direct Message. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

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