Payment

Hello @user_7pfouh 

I'm sorry to hear your card was misplaced. 

We have an awesome self-help option where you can update your card online at https://www.xfinity.com/overview or through our free Xfinity App.

I have those steps here

https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments

1. Log in to the Xfinity app using your Xfinity ID.
   
   • Don’t have the app yet? Download it for free from Google Play or the App Store, or text "APP" to 266278.
2. Tap the Account tab at the bottom of the screen.
3. Select Bill details under the account balance section.
4. Tap Bill settings in the payment section.
5. Select Payment methods.
6. Here, you can Remove or Add a Payment Method by selecting the applicable option.
   
   
   
7. By selecting Add Payment Method, you’ll have the option to add a new bank account or new credit/debit card. Make your selection and tap Continue.
8. Enter your name, payment information and agree to the Stored Payment Methods Terms & Conditions. Tap Save.
   • Note: You’ll also have the option to Turn on automatic payments using the newly added payment method.
9. You’ll receive a confirmation message

Please let us know if you run into any issues.