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Payment taken out 1 day early
Hello,
I’ve been trying to resolve my past due balance since Sunday. My internet was suspended yesterday and I spoke with a customer service representative on the phone. I made an arrangement to pay the whole past due balance tomorrow, Dec. 10th but it was taken out in full today leaving me my account overdrawn and $200 in the hole due to other payment that were actually scheduled for today. Can anyone help me resolve this.
I’ve been trying to resolve my past due balance since Sunday. My internet was suspended yesterday and I spoke with a customer service representative on the phone. I made an arrangement to pay the whole past due balance tomorrow, Dec. 10th but it was taken out in full today leaving me my account overdrawn and $200 in the hole due to other payment that were actually scheduled for today. Can anyone help me resolve this.
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