To set up a payment plan for a past-due balance with Xfinity, residential customers can log into their account and use the Xfinity Assistant to explore options. They must make a minimum payment of $50 to enroll in an installment plan. For Xfinity Mobile, customers can contact Xfinity Assistant or call customer service to establish a repayment plan, which will charge the card on file automatically. Eligibility for these plans may be affected by account status or previous missed payments. Confirmation emails will detail payment dates and amounts for installments.
XfinityThomasC
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Hello @user_0mwrhp
To set up a payment plan for a past-due balance with Xfinity, residential customers can log into their account and use the Xfinity Assistant to explore options. They must make a minimum payment of $50 to enroll in an installment plan. For Xfinity Mobile, customers can contact Xfinity Assistant or call customer service to establish a repayment plan, which will charge the card on file automatically. Eligibility for these plans may be affected by account status or previous missed payments. Confirmation emails will detail payment dates and amounts for installments.
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