Visitor
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1 Message
Payment plan
I was told that if I pay 50 dollars I could be put on a payment plan that would just add 18 dollars to my monthly bill
Visitor
•
1 Message
I was told that if I pay 50 dollars I could be put on a payment plan that would just add 18 dollars to my monthly bill
XfinityThomasC
Official Employee
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2.5K Messages
1 day ago
Hello, @user_r5j6hl
Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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