Hi, @user_mf7sjp! Thank you for your time spent reaching out to us over our forums page to see about payment plan options. In times of need, we are here to help. At Comcast, we offer a really easy digital option to set up installment plans. Here is a great link to more details. Here are also the steps below. Please let me know if this helps.
When you log in to your account and see a message about flexible payments, select Chat for options to launch Xfinity Assistant.
Note: Only qualifying customers will see this message.
In your chat with Xfinity Assistant, select I’d like to see my payment options.
To proceed with setting up an installment plan, select Installment plan.
If you’re ready to move forward with making a $50 payment and setting up an installment plan, select I’d like to sign up, then Sign up.
On the Installment plan page, select the minimum payment due, or enter a larger amount if you’d like. Don’t close the page.
Review the terms of your installment plan and choose your payment method for the minimum $50.00 payment required to enroll.
Once you’ve reviewed your payment method and carefully read the terms of your installment plan, select Submit Payment to finish your enrollment.
On the Payment Confirmed screen, you’ll see a confirmation of your installment plan.
We’ll also send you a confirmation email.
It could take up to three business days for your installment plan to appear on your account.
You can check the status and details of your installment plan any time by chatting with Xfinity Assistant
XfinityGabriel
Official Employee
•
2.2K Messages
2 years ago
Hi, @user_mf7sjp! Thank you for your time spent reaching out to us over our forums page to see about payment plan options. In times of need, we are here to help. At Comcast, we offer a really easy digital option to set up installment plans. Here is a great link to more details. Here are also the steps below. Please let me know if this helps.
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