rcall01's profile

New Poster

 • 

1 Message

Fri, Oct 30, 2020 7:00 AM

Payment for Construction

Comcast cable was installed 1,600ft from our house last month. I was told by a Comcast agent after the line was surveyed to send a check to Norcross GA (for 5 figures) and we would have cable within 90 days.  I sent a check to the specified person at the specified address two weeks ago.  The check has not cleared my bank and I have heard nothing from Comcast.  When I call costumer support they seem to not be able to help.  How do I verify they received the check  and the process has started?  

Responses

ComcastMartin

Official Employee

 • 

2.4K Messages

6 m ago

Hello, @rcall01,

 

I would love to help in regards to checking this construction for you. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here