U

Sunday, March 30th, 2025 11:23 PM

Payment extension

I need a payment extension past April 1st

Official Employee

 • 

2.1K Messages

5 days ago

 

Thanks for posting on our Community forums for assistance with your payment extension, user_5ew5ei. We can help review our options. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

forum icon

New to the Community?

Start Here