Good afternoon user_0zw98h. How did you set up the arrangement? Was it done online, or with a representative? You should receive an email confirmation, once it has been setup.
Did you receive a confirmation email for the arrangement? We are unable to see or confirm without reviewing customer accounts.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJon
Official Employee
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970 Messages
2 hours ago
Good afternoon user_0zw98h. How did you set up the arrangement? Was it done online, or with a representative? You should receive an email confirmation, once it has been setup.
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user_0zw98h
Visitor
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3 Messages
2 hours ago
Thank yoy Feb 3 payin $322.00 so my sevice won't be turned off Thank so much was a little worried
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