Hello, @user_179laa thank you for reaching out over Xfinity Forums. You've contacted the right place, and completely understand wanting to set up a payment arrangement if eligible to avoid having service(s) interrupted. There is a great self-help option to see if your account is eligible for a payment arrangement, by logging into your account either online or through the Xfinity App. I found this helpful document that has the steps: https://www.xfinity.com/support/articles/set-up-payment-arrangement
- When logging into your account do you see a message indicating the account is eligible for a payment arrangement?
XfinityJustinC
Official Employee
•
2.1K Messages
4 days ago
Hello, @user_179laa thank you for reaching out over Xfinity Forums. You've contacted the right place, and completely understand wanting to set up a payment arrangement if eligible to avoid having service(s) interrupted. There is a great self-help option to see if your account is eligible for a payment arrangement, by logging into your account either online or through the Xfinity App. I found this helpful document that has the steps: https://www.xfinity.com/support/articles/set-up-payment-arrangement
- When logging into your account do you see a message indicating the account is eligible for a payment arrangement?
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