Visitor

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1 Message

Thursday, January 22nd, 2026 12:45 AM

Payment arrangement

My payment is due on January 26th however the money will not be there. Is a payment arrangement possible 

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Official Employee

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2.4K Messages

5 months ago

Hello @user_uxzrzp, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If your eligible for a payment arrangement you will be able to get that setup through the Xfinity App or Online Portal. Follow the steps here: Set up a payment arrangement for your Xfinity balance

Visitor

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14 Messages

I set up a payment arrangements and xfinity keeps trying to process my payment

Official Employee

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1.9K Messages

Can't get what to work?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Visitor

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14 Messages

1 hour ago

Sorry, I was chatting with someone else

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