Hey there, @user_iwhum7! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. With the installment plans, it can take up to 3 days for the plan to apply to onto the account. Once it is applied onto the account, the services would be restored fully. You can find the details here. Please let us know if you have any other questions/concerns, we are happy to help.
Oh man, thank you so much for taking the time to reach back out to us here @user_iwhum7! I would be more than happy to dive further into the account with you. Can you please send us a DM to get started?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAdrienne
Official Employee
•
1.7K Messages
3 days ago
Hey there, @user_iwhum7! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. With the installment plans, it can take up to 3 days for the plan to apply to onto the account. Once it is applied onto the account, the services would be restored fully. You can find the details here. Please let us know if you have any other questions/concerns, we are happy to help.
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user_iwhum7
Visitor
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3 Messages
3 hours ago
Okay it has been sent and waiting on reply thank you
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