1 Message
Payment arrangement
I set up a payment arrangement prior and my service still got shut off and I need my internet on.
please help
sarah [Edited: "Personal Information"]
1 Message
I set up a payment arrangement prior and my service still got shut off and I need my internet on.
please help
sarah [Edited: "Personal Information"]
XfinityEva
Official Employee
•
1.3K Messages
18 days ago
We appreciate you taking the time to reach out and I am sorry to hear that this happened. This can happen when the full past due is not fulfilled. The past due can change if your new statement was added. We can definitely check for you here just send us a direct message with your full name and service address to get started.
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