Good evening @user_s6ukvd, and thank you for reaching out to our dedicated Communities team on our Forums tonight, we hope you are having a fantastic Thursday so far! We'd be happy to look into payment arrangement options with you tonight but in order to review your account further, we will first need to collect a few pieces of information. To get started, can you please send us a Direct Message with your first and last name along with the service address on the account? To send a "Direct Message" ("Private") message:
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XfinityAlyssaA
Official Employee
•
1.8K Messages
8 months ago
Good evening @user_s6ukvd, and thank you for reaching out to our dedicated Communities team on our Forums tonight, we hope you are having a fantastic Thursday so far! We'd be happy to look into payment arrangement options with you tonight but in order to review your account further, we will first need to collect a few pieces of information. To get started, can you please send us a Direct Message with your first and last name along with the service address on the account? To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
We look forward to working with you further!
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