Visitor
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2 Messages
Payment arrangement [Edit]
Payment arrangement: Sept 18,2025
Amount: $39 and change
Date Arranged: 9.01.2025
Status: Suspended
For the second time this week. I have an arrangement already in the system. This is ridiculous. [Edited: "All caps"]
XfinityAlfonso
Official Employee
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2K Messages
7 days ago
Hello user_dqgmox thank you so much for reaching out here via our Xfinity Forums! We are saddened to hear about your difficulties but want to do all we can to help.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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user_dqgmox
Visitor
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2 Messages
7 days ago
I was told that there is a difference between a payment arrangement and payment schedule. If things went right I attached a screenshot of the email I received from Xfinity. <Edited: Personal Information>
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