Hello @user_e00yrx, Thank you for taking the time to leave a post. I hope your day is going well. Sorry to hear that you are having issues accessing your mobile account. Are you getting an error message when you try logging into your account? I have also attached an article How do I pay my Xfinity Mobile bill? It provides steps for quick pay when you are having issues accessing your account.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_fwxkk5 To pay your billing online you can use the Xfinity app for home services and Xfinity Mobile app for mobile bill paying. You can also use the chat option through our website to speak with an employee who can take payments as well.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Accepted Solution
XfinityMarshante
Official Employee
•
704 Messages
5 months ago
Hello @user_e00yrx, Thank you for taking the time to leave a post. I hope your day is going well. Sorry to hear that you are having issues accessing your mobile account. Are you getting an error message when you try logging into your account? I have also attached an article How do I pay my Xfinity Mobile bill? It provides steps for quick pay when you are having issues accessing your account.
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user_fwxkk5
Visitor
•
1 Message
5 hours ago
I want to pay bill on line
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