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Saturday, September 30th, 2023 6:00 PM

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Pause

I am traveling out of the states for 90 days, can you please pause my home internet until I returns

Expert

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110.3K Messages

2 years ago

The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.2K Messages

2 years ago

@user_84145a Thanks for creating a post on our Community Forums. We do have the option to place your account in a seasonal hold for an extended timeframe. You can do this right online through this link. It is a pretty straight forward process and there is a FAQ section to help make sure that the correct dates are selected.

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