Past due phone bill

user_su7zmi Hi there! Thank you for reaching out via our Xfinity Community Forums. We’d be happy to point you in the right direction. If this is for your Xfinity Mobile balance, you can make a one-time payment online by signing in with your Primary Xfinity ID, selecting Billing, and then Make a Payment. You can choose the amount you’d like to pay and your payment method. You can find the steps here: How to pay your Xfinity Mobile bill.