Visitor

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1 Message

Wednesday, September 2nd, 2026 2:12 PM

Password

Lost my password for email

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Selected Oldest First

Official Employee

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5K Messages

49 minutes ago

Hi user_ahs9ba! We appreciate you being a customer with us, and please know my team is always here to help.  

 

To reset your Xfinity email password, follow these steps:

  1. Go to xfinity.com/password.
  2. Enter your Xfinity ID, a verified mobile number, or a personal (non-Xfinity) email address, then click **Continue**.
  3. Choose to receive a password reset code via text message or email.
  4. Enter the code you receive and click **Continue**.
  5. Create and confirm your new password, then click **Continue** to complete the process.

Ensure you have a verified personal email or mobile number on file to reset your password successfully. Also, make sure to update your password in any third-party email apps you use.

(edited)

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