Visitor
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1 Message
Pass Keys
I have Two Factor Authentication on my Xfinity account. Sunday, I noticed several messages from comcast sending me pass codes to log into my account on my cell phone. I was not attempting to log in while I received these notifications, seven in all. I changed my password and this stopped. Several hours later I received another pass code notification to log in my account. Again, I was not near my computer and was not going into my email account. I have changed my password with a stronger password, and this has stopped.
Question, when will Xfinity allow use of Pass Keys to log into Xfinity accounts?? This would be a simple security fix for Xfinity accounts.
Galen [Edited: "Personal Information"]
XfinityAlfonso
Official Employee
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2.8K Messages
4 hours ago
Hello user_geg346, thanks so much for reaching out here via our Xfinity Forums with these account security questions! If you have concerns over account access permissions or possible compromises, our dediucated security experts can help with this anytime.
Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week
Contact:(888) 565-4329
https://spa.xfinity.com/report
As of right now, there are no plans to implement Passkeys with Xfinity, but we are always looking for the best ways to make your experience better, and we will happily pass along this feedback that this is a capability you'd like to see.
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