Visitor

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1 Message

Tuesday, September 2nd, 2025

Part of utility pole left on curb in front of my house

Last week work was done on the utility pole in front of my house by XFinity. A section of the pole was left at the curb. Who do I contact to have it removed?

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Official Employee

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2.7K Messages

4 days ago

Thank you for your feedback and for reaching out to us here for help, user_c66da7. You have reached the right team. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.


Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message


- XfinityThomasA

 

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