RalphT's profile

Regular Visitor

 • 

4 Messages

Sunday, May 12th, 2024 5:06 AM

Closed

Paramount Plus With Showtime - IMPOSSIBLE to Sign Into App with Subscription from Xfinity

When I try to access criminal minds on paramount plus it directs me to the app. The app directs me to login but no credentials I have work. How do I either get access to the content I'm paying $5/mo for or get reimbursed the money I've spent for an unusable subscription?

It looks like this was brought up several months ago and closed with no resolution. 

Retired Employee

 • 

729 Messages

1 year ago

 

RalphT If your plan includes paramount and Showtime, those will be different than Paramount Plus. If you are paying for Paramount + you might have different credentials as your Xfinity ones will not grant you access since that is a different product Paramount offers. 

 

forum icon

New to the Community?

Start Here