Paramount Plus Error Message 3205

Hello @user_h3f7ay and sorry for the inconvenience. According to Paramount, that error code 3205 is typically a streaming or app-related issue, often indicating a problem with your internet connection, outdated app/browser, or unsupported device settings. To resolve it, try restarting your device and router, updating the app and device firmware, ensuring a stable internet connection, and clearing the app's cache. Double-check the cables to make sure they are not loose or damaged. Checking the condition of HDMI cables and swapping them may help as well. 

I too would like to know how to update the app and clear the cache since I'm watching it on my tv.  

@user_xpkkub I can certainly help. Samsung smart TVs automatically check to ensure you're always running the latest version of the app and your TV's software You can also manually check for updates to the Paramount+ app:
- Press the Menu button on your remote control.
- Scroll down and select System.
- Select “Check for Updates.

Hi there, @user_zwdh8a. Thanks for reaching out about the error when watching Tulsa King. I am glad to hear the other shows are working. You did a nice job ensuring the app is up to date, the cables are tight, and that the equipment is reset. Are you watching through a TV box or a different device? Did this issue just begin today, that you noticed? 

my comment was reported to Xfinity and Paramount Plus on 29 September. The issue was noticed around 25 September. Since 29 September the entire Paramount Plus access through Xfinity has slowed to being unwatchable for any content.

accessing Apple + through Xfinity works well. To date, no one at Xfinity nor Paramount Plus has responded stating the issue has been resolved.

Just checking if you've had any further resolution?  Dealing with the same issue here.  Thanks in advance

@user_zwdh8a​ same. I was trying to watch Tulsa King also. 

Greetings, user_x8fhwv. We know tech issues can be frustrating, and we’re here to help. If you're having trouble with Paramount Plus, here are a few steps that might get things back on track:

Try restarting your device and router.
Make sure the Paramount Plus app and your device’s firmware are up to date.
Check your internet connection to ensure you're connected.
Clear the app’s cache or reinstall it if needed.
Look for any local Paramount Plus issues reported.
Disable any ad blockers or VPNs that might interfere with streaming.

I hope this info helps!

Why can't xfinity fit the problem with Paramount plus.  The standard reply is reboot and check connections.  It appears everyone has done this and problems still exist.    What are the techs doing to FIX (not patch) the problem?

Great question.  All other apps work fine.  Mine started with Tulsa King and has now spread to Mayor of Kingstown.  Doubt I'm keeping Paramount+ after two month trial.  Interface [Edited: "Language"] and these issues make me want to quit watching TV. 

user_s8r9ah thank you for using the Xfinity community Forums page to reach out. You have mentioned only coming across an error with this specific program, but I was wondering if the issue with this program is also only occurring through your video box? Or if you access Paramount from another platform does 'Tulsa King' work?

I have the same problem.  I launch the paramount+ app from my xfinity cable box.  It takes several minutes to load and then shows stop after a minute or so.  Works fine on a different tv with roku.  How do i fix this?

Thank you very much for reaching out here. I will be happy to look further into that issue for you. Have you already reset the X1 box?

@user_s8r9ah​ same. I was trying to watch Tulsa King also. Thank goodness Landman works, that show is the best!

@user_s8r9ah​ same issue. 

I am having the same issue with Paramount.  Getting the error code only when I try to Lioness.  Other shows are working somewhat (a lot of freezing and buffering).

@user_tfuy5y​ same issue.