Visitor
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2 Messages
Paramount Plus access
I am paying for Paramount Plus on my xfinity bill. Have been for months. I have watched Par+ previously on my home TV. But now, for a min of 2 weeks, I haven't been able to get access on the TV.
I just now changed my password, and CAN sign in to watch on the internet using my laptop.
I went back yo my TV, signed in with my new PW and it diesnt recognize me --- "unable to verify account" -- Why? I want to watch Par+ on my TV, accessing with Voice remote..
I need a months credit please.
[Personal information]


XfinityJohnG
Official Employee
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2.7K Messages
7 hours ago
Thank you for reaching out to our team. I will be happy to take a look at any issue with that Paramount plus app from here. Are you using an X1 box on your TV, or is that a Smart TV?
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