Visitor
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2 Messages
Paramount network how to get
Spent hours on assistant and ridiculous how cannot get an agent. That has changed. If cannot troubleshoot w assistant you should be able to get through to an agent. Ridiculous how a simple question cannot be answered.
XfinityKrista
Official Employee
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1.5K Messages
3 days ago
Hello @suf1, thank you for taking the time to reach out on social media. I'd be happy to run some troubleshooting for you today.
To access your account, will you please send us a direct message with your full name and complete service address.
To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
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