suf1's profile

Visitor

 • 

2 Messages

Sunday, November 10th, 2024 5:02 PM

Paramount network how to get

Spent hours on assistant and ridiculous how cannot get an agent. That has changed. If cannot troubleshoot w assistant you should be able to get through to an agent. Ridiculous how a simple question cannot be answered.

Official Employee

 • 

1.5K Messages

3 days ago

Hello @suf1, thank you for taking the time to reach out on social media. I'd be happy to run some troubleshooting for you today.

 

To access your account, will you please send us a direct message with your full name and complete service address.

To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message
forum icon

New to the Community?

Start Here