Visitor

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1 Message

Thursday, February 19th, 2026 6:36 PM

paperless billing

i would like paperless billing from now on 

Oldest First
Selected Oldest First

Official Employee

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2K Messages

3 hours ago

Hello, @user_6db6dl thank you for reaching over Xfinity Forums. You've contacted the right place for assistance, and want to help get Eco Bill paperless statements set up for you. This can be done by logging into your account either online or through the Xfinity App. 

Online: 

  1. Click Billing & Pay from the top menu, then choose Manage Paperless Billing.
  2. Click Turn On.

Through the Xfinity App: 

  1. Choose the Account tab.
  2. Tap Bill details
  3. Tap Bill settings.
  4. Select Paperless billing.
  5. Review your email address and select Turn on.

Here is a helpful document where I found the steps, please let me know if you need further assistance: https://www.xfinity.com/support/articles/signing-up-for-paperless-billing

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