1 Message
Pairing remote
I need a service rep to come pair my remote. I’ve already went to store and already talked with a rep who tried to walk me through
1 Message
I need a service rep to come pair my remote. I’ve already went to store and already talked with a rep who tried to walk me through
XfinityBillie
Official Employee
•
3.3K Messages
8 months ago
@user_vc1uxr Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. We'd love to help you with getting the remote paired. Sometimes the directions can be different depending on the remote you have, to send a technician out there may be a charge, so I'd like to see if we may be able to walk you through it while you are at home with the remote. Can you tell me what remote you have?
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