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Visitor

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1 Message

Tuesday, May 27th, 2025 4:09 PM

Paid my bill but still showing I owe

Hey so I had already paid the bill for this month and it’s still saying that I owe.

Official Employee

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1.7K Messages

2 days ago

Hi there! Thank you for reaching out through Xfinity Forums for help with your account. It can take some time for your most recent payment to reflect on your account. It can take 24-48 hours to update in our system depending how you made your payment. Online and phone payments are usually quicker while payments sent in via email or 3rd party may take up to two weeks. 

 

How long ago did you make your payment? 

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