Visitor

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1 Message

Friday, July 10th, 2026 3:28 PM

Package

Never received my package 

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Selected Oldest First

Expert

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119.2K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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896 Messages

2 hours ago

Greetings, user_l16xl3! Thanks for reaching out with your package delivery concerns. Have you tried checking the delivery status by logging into the XFINITY app and tapping under the "Billing" tab to view your carrier tracking status? Let us know if you need any further assistance with this matter.

 

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