Visitor

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1 Message

Tuesday, December 16th, 2025 7:49 PM

Owner of account deceased

How do I send a death certificate to be cleared of charges?

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Expert

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114.9K Messages

15 hours ago

The concern is not "Home Security Devices Rules And Automations" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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303 Messages

12 hours ago

 

user_pd7hjc, hello there. Thanks for reaching out. I apologize about your loss. I've just experienced one recently with my father. You are able to visit https://www.xfinity.com/support/articles/account-holder-passed-away

 

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