Visitor
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4 Messages
overhead cable removal
I need the Xfinity overhead cable removed that comes from across the street to my house. [Edited: "Personal Information"] How do I request that service? We are having some construction done and since I am not using Comcast I need it removed.
XfinityLinda
Official Employee
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2.3K Messages
19 hours ago
Thanks for creating a post, @user_p17to9. We'll gladly get a ticket open for you for the cable removal. Please send us a Direct Message with your full name, zip code, phone number, and email.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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user_p17to9
Visitor
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4 Messages
19 hours ago
The name is [EDIT: personal information]
(edited)
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EG
Expert
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116.4K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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