Jp72's profile

New Poster

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1 Message

Thu, Oct 8, 2020 12:00 PM

Overcharging

I have been paying $10 every month for internet for several years now. It’s been 3 months that the price has been going up because of some equipment or something and I don’t understand what they’re overcharging me about. I need answers now. If someone could get back to me ASAP that would be great thank you.

Responses

ComcastJoeTru

Official Employee

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6.7K Messages

7 m ago

Hello Jp72. Thanks for visiting and posting on our Forum. I can assist with reviewing your account and your billing details. Please send me a private message and include your full name and service address so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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