Visitor

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3 Messages

Saturday, February 7th, 2026 6:56 AM

Overcharged on upcoming bill

I went and upgrade my iPhone 14 to a 17. After going to the store twice to try to get a printed label , I thought I was finished. Now I look at my upcoming bills and they’ve gone up over $25. I was quoted a six dollar increase for the phone. Can someone please tell me what to do to get some satisfaction from this company? 

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Official Employee

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2.7K Messages

1 day ago

 

user_zelwz3 Is the increase you are seeing part of a Device Payment Plan? 

 

Visitor

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3 Messages

19 hours ago

Thank you for getting back to me I have never been so frustrated with the company. And now my question was not answered. I had to drop my insurance on my phone so I could afford my bill

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