U

Visitor

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1 Message

Friday, July 11th, 2025 5:09 PM

outside wire as a tripping hazard

The wiring from the street post in the alley to the premises was struck by a big dring truck in the alley is brokeck and hanging very low on the street

Official Employee

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385 Messages

19 hours ago

Hello user_6v9rk6. We appreciate you reporting this for us. If you could please send us a direct message with your full name and the address we can get all the information we will need and get someone out there.

To send a "Direct Message" to Xfinity Support: 
Click "Sign In" if necessary 
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging 
Click the "New message" (pencil and paper) icon 
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there 
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list 
- An "Xfinity Support" graphic replaces the "To:" line 
Type your message in the text area near the bottom of the window 
Press Enter to send it. 

 

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