U

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1 Message

Friday, May 12th, 2023 1:16 PM

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Outside tower/box in yard looks like it was run over and is broken.

I recently purchased a home that i do not have your service at HOWEVER there is one of your green tower/cable boxes in the yard.  It looks as though someone has run it over and it looks terrible.  I need to have someone come repair or replace it.  I have tried calling a million different times and I get the run around about my ol address that I had service at or not having an account etc.  Please lt me know how I can get this taken care of.

Problem Solver

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127 Messages

2 years ago

Hello @user_60f1ee I can understand your concerns with the pedestal there in the lawn and I am sorry to hear about the experience you're having to get that box addressed. When you reached out previously were you given a ticket # for a work order? 

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